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Starting today, LiquiDonate is part of a national conversation thanks to a feature on All Access with Andy Garcia, now airing across public television networks through February 2027. The spotlight is a milestone for the company, but more importantly, it marks an exciting momentum for an industry in the middle of rapid transformation.
In addition to uncovering “retail’s biggest secret,” LiquiDonate CEO Disney Petit and Luxome CEO Hyaat Chaudhary are both featured in the segment. The interviews reveal the little known challenges behind retail donation and how brands can easily get defrauded by a broken system. Hyaat goes on to talk about his experience with LiquiDonate and why he continues to use the service today.
A Look at How Reverse Logistics Is Evolving
Four years ago, the retail landscape looked very different. Returns were climbing, sustainability goals were rising, and most organizations were still searching for scalable ways to handle excess inventory responsibly. What was missing wasn’t intention - it was infrastructure. The kind that could reduce waste without adding complexity, and support circularity without slowing operations or sending costs soaring.
In those early days, most people had never heard of circularity. If anything, it was considered a long-term aspiration rather than an immediate possibility. Meanwhile, retail teams were navigating rising return rates, tightening budgets, and demanding service expectations. The gap between intention and execution was real.
Today, that gap is narrowing.
The Mainstream Shift to Circular Supply Chains
This All Access segment captures a shift that’s been building quietly but steadily inside retail operations. Instead of pushing returns back through long, expensive routes–or disposing of them altogether–retailers are increasingly routing usable inventory directly to nonprofits, schools, and community organizations. LiquiDonate's role is to make that process predictable, automated, operationally sound, cost-friendly, and easy to implement.
What makes this feature meaningful is that it highlights real work already underway. It reflects the experimentation, collaboration, and operational courage of the retailers who partnered with us early. They helped shape the playbook that now supports the first automated donation-disposition for reverse logistics.
With Gratitude, The Work Continues
We’re grateful to the All Access team for telling this story with care, and to the retailers, nonprofits, and community partners who turned an idea into a functioning, scalable system. Their contributions reinforce a belief we hold strongly: sustainability succeeds in retail when it’s designed to support the realities of stores, warehouses, and supply chain teams—not complicate them.
As the episode airs throughout the next year, we’re looking ahead with the same mix of humility and ambition that guided our early days. There is still a lot of work to do, and a lot of opportunity to make circular solutions the standard rather than the exception.
You can watch the original segment here, or the extended version that features nonprofit partner Compassionate Warriors on our Youtube channel here.
Thank you for being part of this journey. We’re committed to building what comes next—together.
